Last updated 19 September 2026
Privacy Policy
This Privacy Policy explains how Frunk collects, uses, and protects your information when you use the service.
1.Information We Collect
We collect information you provide directly to us, including:
- Account Information: When you create an account, we collect your email address and the public key of the passkey you register. We never receive or store a password.
- Vehicle Data: Information about your vehicles including make, model, year, VIN, and related photos and documents.
- Usage Data: Information about how you use the application, including repairs, notes, and vendor information you add.
2.How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
4.Data Storage and Security
Your data is stored securely using industry-standard encryption. We use:
- HTTPS encryption for all data transmission
- Passkeys for sign-in, so no password is transmitted or stored
- Encryption at rest for account recovery secrets
- Cloud storage with encryption at rest for uploaded files
5.Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your personal data
- Deletion: Request deletion of your account and associated data
- Export: Request your data in a portable format
To exercise any of these rights, please contact us or use the account settings in your profile.
6.Data Retention
We retain your personal data for as long as your account is active. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.
7.Third-Party Services
We may use third-party services that collect, monitor, and analyze data to improve our service. These include:
- Hosting and content delivery providers
- Database and file storage providers
- Email delivery providers, used to send verification and support messages
- Analytics providers (when analytics cookies are accepted)
8.Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9.Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@frunk.cloud, or through the contact form.